Who Should You Trust to Check Your Home Systems?

April 16th, 2014

If you’re like most folks, your home is your most valuable financial asset. The systems that run your home represent a sizeable part of your investment, of course. So you’ll only want reputable, qualified and competent contractors to take care of them for you.

When you need service done, many of you ask family, friends and neighbors for names of companies, and that’s a great way to check for a sound reputation. You can also take a close look at the testimonials from satisfied customers. Get a sense of how the company presents itself on the Web and in other advertising.

Your trust should grow the more you know. But when there’s something in the back of your mind that says you’re not sure about what you’re hearing, stop and reassess. For example, the Federal Trade Commission says tip-offs to rip-offs from a less-than-reputable contractor could include any of the following: solicits door-to-door; only accepts cash payments; does not list a business number in the local telephone directory; pressures you for an immediate decision; and asks you to pay for the entire job up front.

If you’re tired of people touting services that are too good to be true, you’re not alone.

That’s why for our customers we keep it plain and simple: 24 hour service; 10 year system warranties; hassle-free Maintenance Savings Plans; “Fixed Right” guarantee; 30% energy savings guarantee; on-time service guarantee; up-front pricing; free energy survey.

If you want your air conditioning to stay reliable all summer long, doesn’t it make sense to call a reliable company for your tune-up?

We’d be honored to have you trust your system to us. Give us a call today!

Connecting the Dots to Your Call

April 15th, 2014

When we get a call or email from someone in Naperville, Bolingbrook, Romeoville, Lisle, Woodridge or any of the surrounding communities, asking for service or repair on an air conditioning system, that means we’ve done something right. And we’ve got an opportunity to do something even better.

Here’s what I mean. When we get a call from someone who invites us into their home, there are several reasons why we just got that opportunity. One, we advertised in a way that increased your trust in us. Two, we performed a past service for you that made your home more comfortable. Or three, someone you know told you to give us a call.

Now, when we get that call, we get to come to your home – an honor indeed. Whether we provide service on your air conditioning and heating, or install a new system, this is our chance to exceed your expectations so that you’ll want to call us the next time you need us.

Frankly, we don’t know a better business strategy than developing strong relationships with our customers. So we’re sticking with that one.

Of course, others choose a different strategy. And you’ll hear from them too.

Don’t Put Off Air Conditioner Repair Until the Summer

April 15th, 2014

Procrastinating is the art of delaying doing something until the point where you must do it out of desperation. That’s not something you want to happen with your air conditioner! Although it’s tempting during the cool spring days to put away thoughts of repairs for your air conditioner—especially if the repair need seems minor, like an odd noise, and it isn’t noticeably lowering the AC’s performance—you should always move on scheduling air conditioning repair in Plainfield, IL as soon as you know there’s a malfunction.

Fortunately, it’s easy to have repairs taken care of, fast and accurately: call DuAll Heating & Cooling today and talk to our air conditioning specialists. We have emergency repairs available as well.

Beware the spring heat shocks

Here’s one reason that repairs are important before summer: spring can pull out some surprisingly hot streaks, and if your air conditioner is skirting around a major malfunction, this is the moment when it will topple over the edge and break down. The closer we move to summer, the more you’ll need your AC at a moment’s notice. Be prepared!

Avoid wasting money on a poorly operating cooling system

An air conditioner may seem to run fine with a malfunction, but it’s likely working harder to overcome that fault to provide you with the same level of comfort. And overworking means higher power bills. As long as your AC runs with repairs that should be taken care of, it will cost more to run.

Take advantage of the slower spring season

Summer is one of the busiest times of the year for HVAC technicians: they have to answer numerous emergency calls when overtaxed air conditioners start failing. You’ll have a more difficult time scheduling a convenient appointment for repairs if you wait until the crunch time.

Breakdowns are the worst

Even if your malfunctioning air conditioning system makes it to summer without failing, the chances of a breakdown will increase tremendously when the summer heat starts. Breakdowns will not only leave you stranded in the heat until repairs arrive (remember, it’s a busy season for repair technicians!), but they are also costly to fix—and you may even need to have the broken air conditioner replaced.

An air conditioner repair doesn’t need to be a major hassle. A company like DuAll Heating & Cooling, with trained and experienced repair technicians, can solve most repairs fast and with little inconvenience to you. Call us right now for air conditioning repair in Plainfield, IL and make sure your AC is ready for anything.

Why Schedule Duct Cleaning at the End of Heating Season

April 8th, 2014

A heating system in Illinois never fully closes down during the spring or summer: we can expect a few cool days to come along when we’ll need to turn the furnace back on, or switch the heat pump from cooling back to heating mode. Nevertheless, by the end of April we’ll start scaling back on how much work our heaters do.

This is a good time to schedule duct cleaning to clear away the dust, dirt, lint, and other contaminants that have entered your ductwork. We’ll look into why you should have duct cleaning in Naperville, IL done at the tail end of heating season.

To schedule your duct cleaning, all you have to do is call DuAll Heating & Cooling and speak to our team of indoor air specialists. We aim for full customer satisfaction in every job we do.

Duct cleaning at the end of winter

If you have a heat pump or furnace, then your heating relies on the same ductwork system that your air conditioner will use. When the AC comes on for the first time during a hot spring day, you’ll want the air coming from it to have the smoothest, cleanest path to reach the vents. All the dust that can build up during the winter from your closed-up house can gather thickly along the ductwork walls, and this will place resistance against the AC’s airflow. The harder the air conditioner has to work, the more expensive it will be to run.

You can also expect lower air quality because of dirty ducts. The air conditioner will spread around the build up inside the ventilation system throughout your home. You don’t want to spend the summer battling congestion, skin and eye irritation, asthma, and other symptoms similar to the cold and the flu—but this is what will happen without clean ducts.

Winter snows also bring moisture that enters ductwork. This can lead to one of the major troubles that can start inside ventilation systems: the growth of mold and bacteria. You’ll need duct cleaning, and possibly UV germicidal lights, to stop this before it adversely affects your indoor air quality.

Call professional duct cleaners

It requires special training and equipment to clean a home’s ducts; you can’t effectively access the ductwork on your own. Call DuAll Heating & Cooling and our technicians skilled in duct cleaning in Naperville, IL will use power vacuums and the Roto Brush system to provide you with clean ducts for the summer cooling season.

3 Advantages of Roof-Mounted HVAC Commercial Units

March 28th, 2014

You need to have an effective and efficient HVAC system keeping your business comfortable throughout the year, whether it’s warmth during the winter, refreshing cool during the summer, or all the mixtures of temperatures in the seasons between.

One of the most popular ways to provide heating and cooling for businesses is a roof-top HVAC unit. There are a number of reasons these rooftop HVAC systems are so popular. We’ll look at three.

When you’re ready for commercial HVAC installation in Romeoville, IL, call on DuAll Heating & Cooling. Many companies in Romeoville and the surrounding towns have placed their trust in our services, and we’ve delivered them the comfort they needed. We can do the same quality work for you.

3 Reasons to Install Rooftop Package Units for Your Business

  • Space-saving: Unless for some reason you like to do business on the roof of your building, the roof is the best place to install an HVAC system as large as the one necessary to condition a significant space. Since all the components found in larger commercial HVAC units are put into one self-contained cabinet, the rooftop system won’t even take up that much room at the top of your business.
  • Cooling and heating in one (if you want it): Rooftop units are often configured to contain all the heating and cooling needs for a building, so you won’t need to have separate systems. This is convenient for you, and it also makes it easier for technicians to repair the unit. However, you don’t need to have heating installed in your rooftop unit; installers can configure them for air conditioning only if you wish.
  • Pre-assembled and easy to install: Putting in a roof-mounted HVAC system is a simple job for installers, since the units come as complete packages with all their components already in place. This means that having new units installed will pose no major interruption to your business.

Roof-Mounted Units Require Regular Maintenance

There is one drawback to a rooftop HVAC unit, and that is that it receives exposure to the elements, such as rain, snow, and occasional hail. Manufacturers build these units for durability, but they aren’t indestructible. To get the maximum life from your commercial rooftop HVAC system, make sure you schedule annual maintenance from specialists.

Call DuAll Heating & Cooling for fast service that will bring your business the comfort it needs. We can also take care of the regular maintenance that will keep your investment running. Contact us for commercial HVAC services in Romeoville, IL.

Problems Caused by a Faulty Boiler Pump

March 21st, 2014

One of the great advantages boilers have as heating systems is longevity. A well-manufactured boiler with regular maintenance can outlast most other heating systems available on the market.

What’s the secret to how well they age? It’s not much of a trick: boilers contain few mechanical parts that will wear down with use. This means reduced repairs as well.

But boilers do have some mechanical parts that require attention. One of them is the circulator pump. We’ll look at problems you can encounter if you have a bad pump on your boiler. Call up a professional boiler repair service in Plainfield, IL whenever you have troubles from your boiler’s circulator pump. Our technicians at DuAll Heating & Cooling are ready to help whenever you need us.

Circulator Pump Malfunctions

Essentially, the circulator pump on a boiler performs the same job a blower fan does in a furnace: it sends whatever the system heated up through the distribution channels, in this case heated water sent through pipes to baseboard heaters or radiators. The pump uses an impeller motor to pull hot water from the tank and draw in cold water. It isn’t a powerful motor—it doesn’t blast water out, just move it enough to circulate through the pipes.

Water will still circulate through the boiler’s system via convection should the pump break… but it will be very weak. This will result in a drop in heating power, and when you notice it you should immediately call for repairs. (As with any motorized system, never attempt to fix the problem on your own unless you have the proper training. Remember, it might not be the pump at fault; professionals will track down what’s wrong.)

Another problem you can have with a faulty pump—one you won’t notice from its heating power—is energy waste. The pump uses electricity to run its motor, and if it begins to malfunction it will start draining inordinate amounts of power to keep up. If your electricity bills start to suddenly rise, listen for any strange sounds the pump makes when it comes on that might indicate it is at fault.

We should group “noise” here as well, since a bad circulator pump will create a level of noise that you don’t expect from the otherwise quiet operation of a boiler. If grinding and shrieking noises start to affect your boiler, you probably have a pump impeller motor problem.

Call for Professional Boiler Repairs

The pump on a boiler is the component that is most likely to develop trouble because of the amount of mechanical work it performs. You need to have repairs done on it quickly when it malfunctions or it will require a full replacement. Make certain to have regular maintenance done on the boiler so its pump remains properly lubricated and corrosion-free.

DuAll Heating & Cooling has years of experience working on boiler and other heating system services in Plainfield, IL, and we offer a quality maintenance savings plan to keep your boiler in good shape all year. Contact us today and schedule your next service appointment to get started.

Common Water Heater Repair Issues

March 12th, 2014

The job that a water heater does on a daily basis is easy to take for granted. Today we think of running hot water much the same way that we think about electricity: always there when we need it, with only a single hand motion.

And then suddenly…it’s not. Just as blown fuses or a power outage can deny you electrical power, so can a failed water heater take away the warmth you require to shower, clean, and cook. You need to make certain that your water heater receives regular maintenance and the necessary repairs that will keep it working. When you need fast water heater services in Bolingbrook, IL, call DuAll Heating & Cooling. We have emergency service available.

Some Common Water Heater Repair Needs We See:

  • Rusted-through anode rod: Have you ever wondered why your water heater doesn’t rust even though it contains water in contact with metal? It’s because of a small device called the anode rod (also the “sacrificial rod”) at the top of the water tank. This rod is designed to rust in place of the water tank, attracting oxidation to it and away from the metal of the tank. However, if the rod rusts completely, then rust can enter the heater and damage it. At the first sign of corrosion, call for repairs. Make sure that you have annual maintenance to catch when the anode rod needs replacement.
  • Excess sediment in the tank: Over time, sediment—any particle that doesn’t dissolve in water—will start to gather at the bottom of the heater’s tank. This can include any number of impurities that might enter the municipal water system: sand, grit, calcites, magnesium. Sediment at the bottom of the tank can block valves and lead to overheating inside the tank. Professionals can flush out the system to remove sediment. (They do this during regular maintenance, yet another reason to schedule it every year.)
  • Failed burner/heating elements: If you have a gas-powered water heater, a failed pilot light or dirt along the burner that prevents the jets from coming on will result in a drop in heating power, and possibly cut off all hot water entirely. For an electric-powered water heater, the heating elements inside the tank can fail and cause a drop in the water temperature. A professional will need to replace the broken elements.

When you call a professional HVAC service to help repair your water heater in Bolingbrook, IL, you’ll find out just what the problem is and what steps the technician needs to take to fix it. In some cases, the technician may advise you replace the older heater with a new one.

Call DuAll Heating & Cooling for an honest and accurate assessment of the problems with your water heater.

How Furnace Maintenance Can Prevent Furnace Repair

March 7th, 2014

Regular maintenance for a furnace is an essential part of taking care of your home’s heating. Unless your furnace receives an annual visit from a heating maintenance specialist, it will be prone to malfunctions and breakdowns, ultimately leading to poor performance, power drain, and a shorter service life. Regular maintenance will help prevent many unnecessary repairs.

Here are some of the ways that maintenance will reduce your needs for furnace repair in Romeoville, IL. To sign up for a great maintenance program today, call DuAll Heating & Cooling.

Ways Maintenance Will Prevent Furnace Problems That Need Repairs

  • Removing dirt from the burner: One of the key steps of maintenance on a furnace is cleaning it. And there’s no place more important to keep clean on a gas furnace than the burner where the gas jets ignite. If grime begins to coat the burner, the restriction of oxygen will make it difficult, even impossible, for the jets to turn on and create heat. Maintenance will take care of cleaning the burner unit at each visit to stop build-up.
  • Checking electrical problems: Electric furnaces need to have their wiring and circuitry checked to make sure the heating elements don’t fail during regular operation. Electrical checks are important for modern gas furnaces as well, since they use electronic ignition and electric safety devices.
  • Replacing cracked heat exchangers: If the heat exchangers in a gas furnace develop cracks due to corrosion, it can lead to dangerous situations where carbon monoxide leaks can enter the cabinet or your home. Maintenance technicians will catch heat exchangers that have cracked or are on the verge of cracking and replace them.
  • Testing airflow for air handler problems: During a maintenance check, a technician will measure the airflow from the vents to see that the air handler is working correctly. If it isn’t, the technician will see what issue needs to be addressed, such as replacing blower motors.

Make Sure You Have Maintenance

If you are looking to start a maintenance program to keep away furnace and other heating repairs in Romeoville, IL, or if you want to find a new one, contact DuAll Heating & Cooling. Our Maintenance Savings Plan not only brings you the tune-ups you need, but it also gives you a 10% discount on parts and labor, priority service, and a satisfaction guarantee. Let us help you keep your furnace running without repairs for many years to come.

Winter Furnace Mileage

March 5th, 2014

This year it seams, that we are getting more than normal amount of problems of no heat late in the season. These are from people who have had their furnaces cleaned this season. What you need to know is that, like your car, it is not the time since last cleaning, but how many hours of operation. This has been a pretty brutal season on everyone’s furnaces and what was considered normal, is not this year. So, if you’ve had your furnace cleaned this season and it’s starting to act up, or in worst case, stopped working, know that it may just need to be cleaned again. We’ll get through this together. Stay warm.

Why Should I Flush Out My Water Heater?

February 28th, 2014

Running hot water is one of the greatest home conveniences ever invented (after indoor plumbing, of course, which was the first step toward running hot water). But your supply of cleansing hot water depends on the steady operation of your home’s hot water heater, and like any mechanical system, it can sometimes develop faults or even shut down.

Flushing the tank of a hot water heater is an important step in maintaining the system and keeping it healthy so you always have hot water ready for you. Flushing is done to remove sediment that can begin to develop at the bottom of the heater’s tank. This task can be done as part of annual routine maintenance, or performed when a specific problem has started to threaten the water heater’s operation.

Whether you need flushing for maintenance or water heater repair in Plainfield, IL, you should have professionals take care of this job. Contact DuAll Heating & Cooling for water heater flushing or any other problems with your system.

Why Flushing The Water Heater is Beneficial

Sediment build-up inside a water heater tank can cause a number of problems that will lead to repair needs—or even a full replacement. The sediment will often prevent the drain valve from working, and this will cause the system to run inefficiently, draining power while providing substandard heat.

The sediment that develops in your tank often comes from impurities inside the water, such as the minerals found in hard water. When these minerals begin to gather inside the tank, they can cause the water to become discolored and promote the development of rust inside the tank. Flushing will not only eliminate short-term problems with sediment, but it will help prolong the system’s life.

As the sediment level increases, the available volume for the water in the tank will decrease. When this happens, the tank will start to overheat and increase the water pressure throughout the system, a frequent cause of leaks.

Take Care of All Your Water Heater’s Needs

Flushing out a water heater is only one of the ways to help your system have a longer service life with fewer repairs. Our staff at DuAll Heating & Cooling has the training, equipment, and experience to perform any of the work you need to repair a malfunctioning water heater. We also offer regular maintenance, one of the best ways to keep away the need for water heater repair in Plainfield, IL. Call us today and trust our NATE-certified technicians to handle the job.